Akhilesh Mandloi

I am a driven customer support professional and content writer with hands-on experience in international support operations, SME coaching, and frontline team leadership. I combine a problem-solving attitude with strong written and verbal communication to resolve customer issues efficiently.

At TaskUs I progressed from customer support executive to Subject Matter Expert, supporting five batches and 100+ agents, and was later promoted to Team Lead managing a team of 15. I deliver results through meticulous attention to detail, quick learning, and a collaborative approach.

I am self-motivated, comfortable with G-Suite, MS Office and Power BI basics, and passionate about writing, script reading, and current affairs. I seek roles where I can apply my operational experience, coaching skills, and content abilities to drive team performance and customer satisfaction.