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@akannormaryjane
Dedicated Virtual Assistant passionate about streamlining business operations.
I am a dedicated and detail-oriented Virtual Assistant with a passion for helping businesses streamline their operations and achieve their goals. My advanced training through the ALX Virtual Assistant program has equipped me with the skills necessary to manage diverse administrative tasks effectively. I am proficient in tools such as Google Workspace, Asana, and Slack, which I utilize to ensure timely project delivery and maintain high standards of client communication.
During my tenure as an Administrative Virtual Assistant at Somobond Global Concept, I successfully managed client inquiries with a 95% response rate within 24 hours while maintaining confidentiality of sensitive information. My role involved streamlining project workflows using Asana, providing operational support, and preparing detailed reports that improved project deliverables. Additionally, as a Hub Coordinator for the ALX Tech Hub, I assisted learners in maximizing their learning experience, demonstrating my commitment to fostering growth and excellence in any environment I am part of.
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Work history, roles, and key accomplishments
ALX Tech Hub
Oct 2023 - Dec 2023 (2 months)
Assisted learners at the ALX Tech Hub by enhancing their learning experience and clarifying aspects of the learning scheme to ensure excellent project delivery.
Somobond Global Concept
Sep 2018 - Dec 2020 (2 years 3 months)
Managed email communications and client inquiries, achieving a 95% response rate within 24 hours. Utilized Asana for project management and provided comprehensive administrative support, including data entry and document management.
Degrees, certifications, and relevant coursework
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