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Aiswarya Lakshmi SN

@aiswaryalakshmisn

Senior Data Analyst at Amazon auditing AI agent performance and turning compliance findings into engineering actions.

At Amazon India Development Centre, Chennai, I audit AI agent transcripts and performance data against governance and quality standards. I document evidence-backed issues and translate findings into actionable tasks for engineering teams.

I generate KPI reports and operational dashboards using SQL and Power BI, and lead stakeholder operations reviews to align QA and audit teams. I’ve also supported release governance and change management, and was recognized with the Best Performer Award and Mountain Mover Award.

Experience

Work history, roles, and key accomplishments

Current

AI Data Validator (L3)

Current

Amazon India Development Centre

Aug 2023 - Present (3 years 2 months)

Audited AI agent transcripts and performance data, ensuring compliance with governance and quality standards. Generated KPI reports and operational dashboards using SQL and Power BI, and collaborated with engineering, product, and compliance stakeholders.

SQL Power BI SharePoint Root Cause Analysis QA auditing Stakeholder Management Process Improvement Documentation Project Management Operations Leadership Solution Design Deployment and Support

Relationship Manager

Mount Litera Zee School

Apr 2022 - Sep 2022 (5 months)

Managed admissions, parent communication, and student records. Coordinated with administration, HR, teachers, and management, and handled escalations related to admissions and fee management.

Admissions Management Parent Communication Student Records Coordination Escalation Handling Biometric Attendance Campus Operations

Site Engineer

Dreams Co-operative Society

Sep 2020 - Feb 2022 (1 year 5 months)

Supported electrical project planning and MEP documentation. Coordinated procurement, vendor communication, and inspections, and managed billing, invoicing, quality checks, and project reports.