Aishwarya Dixit

Executes payroll and HR transactions for 900–1,000 employees using Zendesk and Mainframe. Delivers payroll processing for 2,000+ employees with 99% accuracy and resolves 30–80 tickets daily, scaling to 250 during pay periods while meeting SLAs.

Processed payroll and maintained compensation records for 45–50 employees. Led accounting and HR operations as the sole person handling both functions, including preparing financial reports and managing accounts payable and receivable.

Addressed approximately 500 customer queries weekly with 100% accuracy. Ranked #1 for client satisfaction and achievement of company targets through efficient service and structured problem solving.

Ongoing HR Management Assessment from LearnTube.ai.

Grade: 92%

SAP Certification from Aadhya Institute with 92% score.

Ongoing Vendor Management Assessment from LearnTube.ai.

Grade: 9.2 CGPA

Bachelor of Commerce in International Accounts & Finance from CMR University, Bangalore, with a CGPA of 9.2.

Completed CEBA (Commerce, Economics, Business Studies, Accountancy) from St. Charles Women's PU College, Bengaluru.

Completed Class 10 (CBSE) from SJR Public School, Bengaluru.

Attended the Be10X workshop and received certification.