Aisha Dawson

Retail assistant at One Beyond in Trowbridge.

General duties of health care assistant in a geriatric residential and nursing home with specialist dementia ward. Dignity and care/dementia advocate for the entire care home.

Specialised in the deli department, serving customers freshly prepared food and assisting customers in all aspects of their shopping experience.

Liaised with patients and medical staff regarding medical feeds and equipment.

All tasks that involve the care of service users, from assisting getting up to assisting going to bed and everything in between.

Customer care based role dealing daily with customers over the phone to help them with their accounts, updated on various computer systems. Fulfilled various targets and worked both as part of a team and independently to meet personal and team targets.

Volunteer translator for British Forces community, translating documents and letters from English to German and vice versa.

Working as cashier, keeping the store clean, dealing with customers enquiries.

Volunteer year and apprenticeship as a HCA. All related duties fulfilled in geriatric care, dementia care, palliative care, supported living care, challenging behaviour, etc.

Completed GCSE or equivalent qualification.