Open to opportunities

Ahunanya Emmanuel Chinedu

@ahunanyaemmanuelchin

Message

I keep remote teams organized through administrative and customer support.

Nigeria

Message

What I'm looking for

I'm looking for a remote support role where I can keep teams organized, assist customers across digital channels, manage records and schedules, and contribute reliable administrative support in a fast-paced environment.

At Iwork Remote Digital, I provide administrative and customer support for remote teams and international clients across phone, email, and live chat.

I manage social media communications, coordinate follow-ups and appointments, and track client interactions in HubSpot and Zendesk to support timely resolution. I also route customer requests to the right teams while protecting service quality and brand reputation.

Previously at KGMP Global, I handled data entry, digital file organization, high-volume correspondence, meeting coordination, and report preparation. I bring careful record management, discretion with sensitive information, and independent prioritization to fast-paced remote work.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Iwork Remote Digital

Jan 2026 - Present (7 months)

Provided administrative and customer support to a remote team, delivering responsive service by phone, email, and live chat. Monitored social media accounts, coordinated scheduling, and logged client interactions in CRM platforms.

Customer Service Social Media Management Scheduling CRM HubSpot Zendesk Multitasking

Administrative & Data Support Specialist

KGMP Global

Mar 2015 - Dec 2018 (3 years 9 months)

Provided general administrative support including data entry, filing, and organization of digital files. Managed email correspondence, coordinated meetings, and maintained digital records.

Data Entry Email Management Scheduling Spreadsheets Digital Records Microsoft Office Google Workspace