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Ahmed Reda

@ahmedreda2

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I build AI-driven diagnostic tools and reliable embedded systems using Python, machine learning, and AUTOSAR.

Egypt

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What I'm looking for

I'm seeking high-impact AI engineering or advisory work at the intersection of generative AI and business transformation, ideally in a hybrid or onsite environment where I can deliver measurable AI value.

I've built an ML-powered hardware failure diagnostic tool in Python that guides users through symptom-based questions and predicts defective components with confidence scores.

At IBM, I resolve enterprise L1/L2 hardware and software incidents, automated recurring diagnostics to cut manual troubleshooting time by about 30%, and standardized more than 20 incident-resolution runbooks. Previously at El Sewedy Electric, I reduced production defects by 18% and built Excel/Python dashboards for real-time quality KPIs.

My engineering foundation includes an encrypted automotive FOTA prototype using STM32, Raspberry Pi, UART, and Python, plus AUTOSAR-compliant DIO and Port drivers in C. I'm continuing to deepen my work in generative AI, LLMs, RAG systems, and multi-agent pipelines.

Experience

Work history, roles, and key accomplishments

Current

PC Technical Support Engineer

Current

IBM

Aug 2024 - Present (2 years 2 months)

Resolved 95%+ of L1/L2 hardware and software incidents within SLA, supporting enterprise clients across Cairo operations. Automated recurring diagnostics workflows using Python scripts, cutting manual troubleshooting time by ~30% and improving team throughput.

Python Troubleshooting Incident Management SLA Documentation Automation

Quality Engineer

El Sewedy Electric

Nov 2021 - Nov 2023 (2 years)

Reduced production defect rate by 18% over 18 months by implementing root-cause analysis (RCA) frameworks and statistical process control (SPC). Led cross-functional quality audits across 3 manufacturing lines, achieving zero non-conformances in two consecutive ISO audits.

Root Cause Analysis Statistical Process Control Quality Audits ISO Excel Python Data Analysis Supplier Management

Education

Degrees, certifications, and relevant coursework

Udemy

Full Stack Generative & Agentic AI with Python, Generative AI

2026 - 2026

Completed the Full Stack Generative & Agentic AI with Python course.

Udemy

Machine Learning A-Z [2026], Machine Learning

2026 - 2026

Completed the Machine Learning A-Z [2026] course covering ML, DL, and AI with AWS, Python, and R.

Information Technology Institute (ITI)

Intensive Training Program, Embedded Systems Engineering

2023 - 2024

Completed an intensive training program in Embedded Systems Engineering, a 9-month government-sponsored program with a highly competitive acceptance rate.