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Ahmad User

@ahmaduser8

Results-driven finance professional specializing in trading, sales operations, and customer service.

Lebanon
Message

What I'm looking for

I seek remote roles leveraging quantitative trading and risk management skills, with growth, autonomy, and collaborative teams across time zones.

I am a results-driven finance professional with 6+ years of progressive experience across proprietary trading, sales operations, and customer service. I combine strong analytical skills, advanced trading platform knowledge (MT5, NinjaTrader, Rithmic), and Python-based trading bot development to design and execute quantitative strategies while managing risk and performance.

I have a proven track record of exceeding sales targets, delivering excellent customer satisfaction, and founding and managing a successful carpentry business. Currently completing a Bachelor's in Finance with a 3.9 GPA, I am experienced in remote, cross-time-zone work and committed to continuous improvement and measurable results.

Experience

Work history, roles, and key accomplishments

EL

Customer Service Representative

Elite Trader Funding LLC

Sep 2024 - Jan 2025 (4 months)

Provided support to funded traders and prospects, managed CRM systems, and resolved complex trading account and technical issues to improve customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Lebanese American University logoLU

Lebanese American University

Bachelor of Science, Finance - General

2024 -

Grade: 3.9/4.0

Pursuing a Bachelor's degree in Finance with a strong academic record and a 3.9/4.0 GPA while working in finance and trading roles.

Tech stack

Software and tools used professionally

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