Ahmad Fauzi

[•] Processed 200+ Hajj and Umrah visa applications per day through the Nusuk platform while maintaining accuracy and compliance with Saudi regulations.
[•] Managed traveler manifests and verified supporting documentation, coordinating with travel agencies and operational partners to ensure efficient visa processing.
[•] Arranged pilgrim bookings and permits for Rawdah visits, supporting up to 50

[•] Completed 160+ lending and collateral financing transactions, ensuring accurate documentation and efficient loan processing.
[•] Expanded the business to include collateral-based financing (pawn services), managing customer assessments, pledged assets, and loan agreements.
[•] Developed a loyal client base by providing transparent, reliable, and customer-focused service, resulting in repeat bu

[•] Prepared and verified travel documents required for Hajj and Umrah pilgrims, ensuring accuracy and compliance before departure.
[•] Assisted with airport departure operations by supporting pilgrims during check-in and departure procedures across multiple weekly departures, remaining available for assignments at any time of day, including early mornings, evenings, and overnight.
[•] Provided op

[•] Assisted customers by taking orders, serving meals, and ensuring a pleasant dining experience.
[•] Maintained cleanliness of the dining area and kitchen, including dishwashing and basic sanitation.
[•] Supported smooth daily operations, especially during peak hours.
[•] Developed strong customer service skills and the ability to work efficiently in a fast-paced environment.

Jul 2023