Adrienne Liu

I am a results-driven revenue cycle and denials management specialist with 10+ years of experience in healthcare claims, appeals, and payer relations. I have a proven track record reducing facility denial rates, recovering high-dollar claims (averaging $2M annually), and implementing process improvements and training that safeguard revenue and improve first-pass accuracy.

I partner with clinical and operational leaders, present denial dashboards using Epic and payer portals, and serve as a subject matter expert on denial mitigation and payer escalation. I am compliance-focused—experienced with DMAS, CMS, and HIPAA—and I leverage data-driven reporting and cross-functional collaboration to transform payer challenges into opportunities for financial stability and improved patient access.