Open to opportunities

Adnan Sami

@adnansami2

Message

I audit operational data and resolve customer-facing technical issues across fast-paced environments.

India

Message

What I'm looking for

I'm looking for an operations, data quality, or technical support role where I can investigate issues, maintain accurate processes, support users, and contribute feedback that improves products and workflows.

At Amazon, I audited and validated high volumes of image and video data supporting inventory accuracy and operational quality across fulfillment centers. I used internal tools and Microsoft Excel to identify discrepancies, track productivity metrics, perform quality checks, and follow SOPs.

Previously at SmartQ, I supported cafeteria app launches and user onboarding at corporate client sites including Google, Amazon, Microsoft, Wells Fargo, and LTI Mindtree. I resolved on-site user issues, troubleshot application problems, and provided structured bug reports and feedback to development teams.

I'm an Electronics & Communication Engineering graduate who has also built AI and IoT pesticide-detection and Arduino radar projects. I bring careful analysis, process compliance, clear communication, and a commitment to accurate support experiences.

Experience

Work history, roles, and key accomplishments

ML Data Associate

Amazon

Sep 2025 - Jun 2026 (9 months)

Audited and validated high volumes of image and video data to support inventory accuracy and operational quality. Maintained accuracy and productivity targets while processing audit tasks in a fast-paced, metrics-driven environment.

Data Auditing Data Validation Quality Assurance Process Compliance Troubleshooting Cross Functional Collaboration Attention To Detail

On-Call Field Support Associate

SmartQ

Apr 2023 - Jan 2025 (1 year 9 months)

Deployed on-call across corporate client sites to support app launches and user onboarding. Educated end-users on app features and resolved on-site technical issues, escalating bugs with structured feedback.

Technical Support User Onboarding Troubleshooting Customer Service Bug Reporting

Education

Degrees, certifications, and relevant coursework

ISL Engineering College

Bachelor of Engineering, Electronics & Communication Engineering

Activities and societies: Relevant Coursework: Artificial Intelligence Fundamentals, Operating Systems, Computer Networks, Internet of Things (IoT), Machine Learning. Academic Projects: AI & IoT Based Pesticide Detection System, Radar System Using Arduino.

Bachelor of Engineering in Electronics & Communication Engineering from ISL Engineering College, Hyderabad, completed in 2024.