Open to opportunities

Adlet Kulzhabaev

@adletkulzhabaev

Message

I deliver stable IT releases, migrations, and cross-functional project execution for large user bases.

Kazakhstan

Message

What I'm looking for

I'm looking for IT project work involving large user bases and strict stability requirements, where I can lead delivery from requirements through release and align business and development teams.

At RSE “ICC” BNS ASPiR RK, I lead IT projects from requirements gathering through release and post-launch support. I reduced critical release bugs by 30% through mandatory technical requirement reviews and delivered a zero-downtime migration for more than 100,000 users.

I align roadmaps, timelines, and milestones with client expectations while establishing a shared Scrum/Kanban cadence for developers, designers, QA, and analysts. By replacing after-the-fact reports with regular work-in-progress demos, I increased customer satisfaction by 40%.

Previously at Birdhouse, I built the roadmap, work plan, and task-tracking system from scratch, managing risks and changes without missing key deadlines or overrunning resources. At DauInvest, I built and trained a technical support team, introduced Jira, ServiceNow, and Zendesk, and worked with developers and DevOps to reduce repeat incidents.

My background in Angular frontend development helps me communicate directly with technical teams without losing context. I focus on projects with large user bases and strict stability requirements.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

RSE ICC BNS ASPiR RK

Jun 2025 - Present (1 year 2 months)

Managed full project lifecycle from requirements to release, cutting critical release bugs by 30% and delivering a zero-downtime data migration for 100,000+ users. Improved CSAT by 40% through regular demos and established Scrum/Kanban cadence for cross-functional teams.

Project Management Agile Scrum Kanban Requirements Gathering Roadmapping Stakeholder Management Data Migration CSAT

Project Manager

Birdhouse

Sep 2024 - Mar 2025 (6 months)

Owned the full project cycle, building roadmap, work plan, and task-tracking system from scratch. Managed risks and changes, set working rhythm for development, QA, design, and analytics teams, and resolved conflicts to maintain project pace.

Project Management Roadmapping Risk Management Change Management Agile Scrum Team Leadership Conflict Resolution

Head of Technical Support

DauInvest

Jun 2023 - Aug 2024 (1 year 2 months)

Built and trained the technical support team, introducing service standards and ticketing systems (Jira, ServiceNow, Zendesk). Maintained SLA/KPI targets, handled escalations, reduced repeat incidents, and prepared reports for leadership.

Technical Support Team Building Training Jira ServiceNow Zendesk SLA Management KPI Tracking Incident Management Reporting

Frontend Developer

Jurta.kz

Jun 2022 - May 2023 (11 months)

Migrated the application to a modular architecture using Angular, easing maintenance and scalability. Improved performance through lazy loading of modules and components.

Angular Modular Architectures Lazy Loading Performance Optimization

Frontend Developer

Astana Development Center

Sep 2021 - Mar 2022 (6 months)

Implemented reactive data-flow architecture for large data volumes, ensuring performance and scalability. Built frontend and backend integration using Redux/Redux-Observable, ChartJS, Antd, and MomentJS, matching design specs on schedule.

Redux Redux Observable Reactive Programming Frontend Development Backend Integrations