At Ashford College, I lead IT operations across service delivery, system availability, and day-to-day support. I manage the network infrastructure and administer the learning management system.
I also oversee IT security across college systems and networks, review security alerts, logs, and firewall events, and carry out Essential Eight assessment and policy work.
Previously, at Sify Technologies Limited, I configured and supported Cisco routers, Cisco Meraki devices, and Palo Alto firewalls for enterprise clients. I managed managed-service client networks and resolved Priority 1 customer issues across India, applying BGP and MPLS knowledge to recurring issues.

