Adesomo Ehiagwina

Defined project scope, objectives, constraints, and KPIs and built BRDs to align business and technical teams across the SDLC. Used SQL and data analysis to tailor solutions that boosted sales 21%, reduced operational costs 14%, improved CSAT to 80%, raised retention to 90%, and reduced ticket queues by 30% via a change request triage system.

Standardized documentation processes, cutting errors by 40% and improving project consistency and compliance. Implemented Jira dashboards, increasing task tracking efficiency by 25%, reducing monthly reporting time by 30%, supporting a property acquisition analysis that increased portfolio value by 25%, and reducing annual operating expenses by 20%.

Collaborated with cross-functional teams to improve proprietary tools and systems, ensure legal and safety compliance, and manage materials and inventory. Led and motivated large teams and delivered budget reviews and cost plans that drove a 15% increase in operational efficiency.

Prepared financial statements and business/activity reports while ensuring ongoing legal and HSE compliance. Supported business expansion through business development strategies and acted as a liaison between the diagnostic center and clinical institutions.

Developed market frameworks for price, production/running costs, and profit margins to support financial decision-making for Tabitha Integrated Services Limited. Produced reports on income, expenses, and running costs, supported administrative/academic restructuring in the Kids College Group of Schools, and served as Special/Personal Assistant to the Managing Director of AGO Group.

Completed Graduate Membership in Business Administration and Management from the Nigerian Institute of Management (2014–2015).

Earned a Bachelor’s degree in Economics from Ambrose Alli University (2010–2014).