Adelakun Adewale
@adelakunadewale
Procurement-focused intern applying data management, SOP writing, and supplier communication to streamline requisition processing.
What I'm looking for
I’m an Educational Technology graduate seeking a Procurement Intern role to apply skills in process documentation, data management, and stakeholder communication. I’m eager to support requisition processing, supplier onboarding, and vendor query resolution in a fast-paced environment, using clear SOPs and reliable documentation.
In my current customer service role at Koaa logistics, I handle calls, emails, chat, and social messages while resolving complaints, processing returns/refunds, and managing day-to-day communication with suppliers. I also support buyers with RFQs, comparing quotes, preparing simple price tables, and handling invoice disputes and delivery delays—strengthening my attention to detail for PO tracking and invoice matching.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Koaa Logistics
Oct 2024 - Present (1 year 9 months)
Handled frontline customer communications (calls, emails, chat, and social messages), resolving complaints, processing returns/refunds, and answering product questions. Supported supplier and buying workflows by managing supplier updates, sending RFQs, comparing quotes, and addressing delivery delays and invoice disputes.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Degree, Educational Technology
2014 - 2020
Completed a degree program at Lagos State University with relevant coursework in Educational Technology from 2014 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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