Open to opportunities

Ana Carolina Rodrigues dos Santos

@acarolinarodriguessantos

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Skilled in project management, client relations, and UX design, with a creative approach.

United Kingdom

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What I'm looking for

I am looking for a dynamic role that fosters growth and creativity, where I can leverage my skills in sales coordination and client management.

I am a dynamic professional with a background in sales coordination, project management, and client relations. With experience in the promotional merchandise and fashion industries, I have successfully managed end-to-end product development, supplier negotiations, and client solutions. My role at Rocket Products involves transforming client ideas into market-ready products while optimizing processes for efficiency.

Currently expanding my expertise in UX design, I am passionate about user-centered problem-solving and digital innovation. Proficient in CRM, Adobe Creative Cloud, and Figma, I thrive in fast-paced, creative environments.

Beyond my career, I enjoy continuous learning, exploring UX, and working on digital projects.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Coordinator

Current

Rocket Products

Aug 2022 - Present (2 years 10 months)

As a Senior Sales Coordinator, I translate client merchandise visions into reality, managing the design process through production. I maintain and update the CRM database for effective client relationship management and ensure timely delivery of high-quality products while negotiating fair pricing with factories and clients.

Customer Relationship Management Adobe Creative Cloud Figma Trello Google Analytics Orderwise Shopify

Sales Support Coordinator

Bravado Ltd

Jan 2021 - Jul 2022 (1 year 6 months)

In my role as Sales Support Coordinator, I followed up and updated critical paths for key customers, customized the PLM database for efficient order processing, and coordinated fabric processes from lab dip phase to bulk and final shipping.

Sales Coordinator Fabric Process Coordination Customer Relationship Management

Fashion and Textiles Intern

West Carolina

Jan 2020 - Apr 2020 (3 months)

As a Fashion and Textiles Intern, I styled for photoshoots, developed surface and textile designs, and contributed to e-commerce photography and editing.

Textile Design Adobe Creative Cloud

Sales/Admin Assistant

Danse Lente

Mar 2019 - Jan 2020 (10 months)

In my position as Sales/Admin Assistant, I contributed to e-commerce trading and merchandising, prepared monthly sales and cost reports, and enhanced the usability, design, and content of the company website.

Sales Reporting Website Design Customer Care Merchandise

Sales Office Assistant

Brownell Ltd

Feb 2017 - Mar 2019 (2 years 1 month)

As a Sales Office Assistant, I performed general administration duties, liaised with customers and suppliers for order management, and managed the ERP database for efficient operations.

Administration Order Management