Abhishek User

Led high-value contract negotiations with a focus on MSAs, and managed teams handling operational contracts and statutory notices. Managed pan-India high-value claim and consumer litigation, and provided regulatory responses and legal advisory across claims, HR, and distribution.

Led contract management and provided regulatory advisory to business functions on distribution and customer acquisition. Drove DPDP Act implementation and supported filings and replies to regulator/IRDAI/government queries while managing high-ticket corporate legal disputes.

Led contract management for worldwide clients and supported introduction of Ernst & Young’s contract management tool (KIM). Maintained global material supply contracts and executed supplier audit agreements, including work as an auditor for Novartis Pharma AG, Switzerland.

Advised and ensured processes aligned with RBI master circulars, including contractual arrangements under RBI outsourcing guidelines. Managed legal issues across fintech arrangements and retail banking, including client grievances and statutory body orders on deposit account debit freezes, and supported acquisition of loan accounts from regulated entities.

Advised HR on employee legal concerns including employee non-solicitation and information security compliances, and supported privacy and telecom regulatory compliance. Negotiated and concluded ISDA FRAs with foreign banks, and advised on CAT 1&2 AIF documentation and settlement matters across foreign jurisdiction, including protecting the company in American Express negotiations lasting nearly 6

Advised business teams on customer penetration and legal perspectives across business models, coordinating agreement closure and process improvement through proactive risk mitigation. Implemented PNB MetLife’s contract management playbook for the Indian environment and drove vendor selection and training for contract management automation to reduce transactional risk.

Drafted legal opinions and a wide range of agreements, including insurance intermediary agreements, service level agreements, addendums, MOUs, joint venture agreements, and lease-related documents. Coordinated due diligence for property acquisitions and supported lease termination and related legal documentation with external law firms.

Handled project finance documentation review, acquisition-related agreements, and due diligence, including share purchase agreements. Drafted and supported arbitration and court filings (including Section 9 and Section 11 under the Arbitration and Conciliation Act, 1996) and represented matters before courts, including a Special Appeal where the division bench recorded appreciation for respondent’

Grade: 67%

Executive MBA in Finance from ITM University, Navi Mumbai, completed in 2020, securing 67%.

Grade: 7.03 CPI

B.A. LLB (Hons.) from Dr. Ram Manohar Lohia National Law University, Lucknow, completed in 2011, securing a 7.03 CPI.