At Open Access Technology India Private Limited, I led delivery for ETRM and CTRM products, coordinating Product, Development and Integration teams. I improved client satisfaction by 30% through stronger delivery quality and stakeholder collaboration.
I authored BRDs and Change Orders, translated epics into user stories, and developed UAT plans for multiple projects. I also ran UAT and stakeholder demos to confirm acceptance criteria.
At Growisto, I managed end-to-end SDLC across multiple projects, including budgets, plans, timelines and scope. I introduced a new Agile process flow that improved deliverable efficiency by 20%.
At Open Access Technology International (OATI), I wrote BRDs, functional specifications, user stories and acceptance criteria, and worked with development, QA and integration teams on production and UAT issues. I also delivered training and knowledge-transfer sessions on system analysis, Agile practices and project processes.
