On the QuickCart academic project, I translated sales and operations needs into dashboard requirements, defining five core business KPIs. I wrote SQL queries and built interactive Power BI dashboards to help stakeholders monitor performance.
I also documented user stories, use cases, and process flows, and analyzed current and future processes to identify gaps. My analysis of cancellation trends led to recommendations for improvement.
As a Business Analytics Intern at Max View Now, I supported sales, marketing, and leadership teams by gathering requirements and documenting functional solutions. I developed Power BI and Excel dashboards and proposed CRM enhancements to improve lead management.
On academic projects, I’ve also prepared business and functional requirements for an AI-enabled vehicle issue detection system and analyzed survey data on social commerce purchasing behavior using SPSS, Power BI, and Excel.

