Abdul Samad Kholia

- Lead operations for a "Reverse Marketplace" startup that lets buyers post what they are ‘looking for’, instead of seeing 'for sale' listings, allowing direct connection from multiple sellers.
- Created multiple pitch decks to show different investors and mentors.
- Achieved customer growth from 8,000 to 12,000 users.

- Assisted customers with queries about their orders of tool & machine parts.
- Helped train new hires by outlining company-specific best practices as a Customer Support Representative (CSR).

- Analyzed engineering drawings and operation manuals of Industrial Pump & Filtration equipment.
- Corrected the errors in part listings and updated BOMs for different assemblies and sub-assemblies.
- Standardize more than 100 parts and 20 sub-systems of filter-pump models, helping reduce extraneous parts and making the master-BOM 10% more efficient.

- Solved design for 3D-printing problems for internal company teams and external customers looking for manufacturing solutions.
- Researched print settings and ran experiments using 8 different filament materials on an Ultimaker S5. Subsequently, made a report to help standardize desktop FDM 3D-printing for engineering teams across company.
- Evaluated a new SLS additive technology machine by runn