At Etisalat e&, I build Power BI dashboards and executive reports on KPIs, SLAs, and operational performance for senior management. I analyse performance data to identify trends, risks, and the drivers behind anomalies.
I standardised KPI reporting logic across operational dashboards, eliminating discrepancies between departments. I also built data validation and quality-control frameworks that raised reporting accuracy by 25%.
At Etisalat e&, I designed optimised SQL data models and queries for analytics and executive analysis, and enhanced ETL workflows to cut data load times by 20%. I work with cross-functional teams to turn reporting requirements into process improvements.
Earlier, at Ericsson, I analysed performance datasets to resolve more than 100 incidents per month and contributed to monitoring frameworks across 150+ nodes. My work there contributed to improved operational efficiency and 99% uptime.
