Abdulahi Farah

I am a detail-oriented cybersecurity analyst with a Diploma in Information Systems Security and CompTIA Security+ certification, bringing hands-on experience in incident response, log analysis, and network troubleshooting.

At RICEIT I monitor and analyze system logs using Splunk and Wireshark, assist in incident response and threat triage, and support endpoint security and IAM practices to improve compliance and reduce risk.

Previously, as a Technical Support Analyst at Bell Mobility I diagnosed and resolved hardware, software, and connectivity issues, supported account security operations including MFA and password resets, and improved customer outcomes through clear documentation and escalation.

I collaborate across teams to implement security controls, contribute to vulnerability management and patch processes, and emphasize customer-centric service delivery while following security frameworks and best practices.