
Abdallah Kalonga
@abdallahkalonga
Customer service officer at Stormtimes Microfinance Company Limited, handling loan inquiries and repayment records.
What I'm looking for
At Stormtimes Microfinance Company Limited, I communicated with borrowers about loan balances, repayment schedules, and account inquiries.
I monitored overdue accounts, maintained customer and repayment records, and prepared collection and performance reports.
At Kisarawe District Council, I supported human resource administration by maintaining employee records and recruitment documentation.
I also supported onboarding, attendance and leave administration, and payroll-related information while handling employee information confidentially.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Stormtimes Microfinance Company Limited
Jan 2025 - Jan 2026 (1 year)
Communicated with borrowers regarding loan balances, repayment schedules, and account inquiries. Monitored overdue accounts and maintained accurate customer, loan, and repayment records.
Intern - Assistant Human Resource Manager
Kisarawe District Council
Jan 2023 - Jan 2024 (1 year)
Maintained employee records, personnel files, and HR documentation. Supported recruitment documentation, onboarding, attendance, and leave administration.
Education
Degrees, certifications, and relevant coursework
The Mwalimu Nyerere Memorial Academy
Bachelor's Degree, Human Resource Management
2022 - 2025
Pursued a degree in Human Resource Management, gaining knowledge in HR practices and administration.
Minaki High School
Advanced Certificate of Secondary Education, General Studies
2020 - 2022
Completed the Advanced Certificate of Secondary Education, focusing on secondary-level studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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