At Bank ABC, I lead a $15M+ Temenos core banking transformation and oversee a $10M+ portfolio spanning data management, cloud migration, platform rollout, and delivery recovery.
Previously, I was a founding member of ila Bank, Bahrain's first fully digital bank, where I built the Customer vertical from inception. I delivered the operating model, contact centre setup, team capability, service workflows, and Salesforce CRM, DocuSign, and MoEngage platforms.
At Arab Financial Services, I co-founded the fintech division and delivered a national digital wallet that reached 100K+ users within six months. My earlier leadership at American Express and Standard Chartered covered portfolio performance, predictive analytics, credit-card transformation, pricing, loyalty, auto loans, and operational-risk transformation across MENA.
I also teach project management, Agile delivery, digital transformation, and design thinking to banking professionals at BIBF, and I build AI-enabled products, including the GutCheck health logging app.
