Abayomi Ogundiran

Managed appointment scheduling, email inboxes, patient inquiries, and electronic medical records using SimplePractice and Epic. Handled insurance claim processing and billing inquiries, performed patient follow-ups on test results, and supported telehealth visits while maintaining HIPAA compliance.

Provided administrative support, including market research and reporting from customer data. Reconciled company payments to ledgers, managed credit balances and refunds adjustments, and served as the primary contact for vendor payment inquiries and dispute resolution while maintaining financial confidentiality.

Processed invoice payments through Moneris and other CAD portals, prepared accounts payable cheques and money orders, and maintained holdback records for year-end procedures. Managed purchase order inventory and custodial system entries, and prepared journal entries and T4A forms for auditor review.

Tracked and coordinated shipment distribution for domestic, U.S., international, and returns flows using a proprietary database. Managed carrier communications and shipping/receiving instructions, supported warehouse optimization and cost management improvements, and prepared work orders, bills of lading, and shipping orders.

Earned a HIPAA-compliant Certified Medical Virtual Assistant credential from Greenhood Institute of Management and Remote Studies.

Completed training in Medical Scribing & Coding at Greenhood Institute of Management and Remote Studies.

Obtained a Certified Healthcare Assistant qualification from Accentcare Homes Training Academy.

Pursued a PhD in Public Health at Imo State University.

Completed a BSc in Accounting at Bowen University.