Aaron O'Neill
@aarononeill
Endpoint-focused IT professional specializing in Microsoft Intune, Entra ID, and endpoint security automation.
What I'm looking for
I am an endpoint-focused IT professional with hands-on experience deploying and managing Windows and mobile endpoints using Microsoft Intune and Entra ID. I apply compliance and security policies, support end-user onboarding, and create technical documentation to streamline device lifecycle operations.
I automate reporting and bulk operations with the Microsoft Graph PowerShell SDK, building scripts for device join type exports, compliance audits, and app inventory exports. My CCNA and Network+ certifications provide strong networking foundations—routing, switching, VLANs, VPNs—and practical firewall configuration experience with FortiGate and SonicWall.
I consistently exceed SLA targets while working independently in remote and on-site roles, and I am actively progressing toward MD-102: Microsoft Endpoint Administrator to deepen my endpoint management and security expertise.
Experience
Work history, roles, and key accomplishments
IT Support Analyst
Infuse
Jun 2024 - Feb 2025 (8 months)
Deployed and managed endpoints via Microsoft Intune and Entra ID, applying compliance policies and Autopilot to secure BYOD and corporate devices while consistently exceeding SLA targets.
IT Helpdesk / 1st Line Support
Aspida Technologies
Aug 2022 - Apr 2023 (8 months)
Provided Windows and server end-user support, configured networks and FortiGate firewalls, and applied CCNA networking knowledge to troubleshoot connectivity and maintain secure branch operations.
Installation / Support Technician
Foodtec Solutions
Sep 2021 - Feb 2023 (1 year 5 months)
Installed IT hardware and peripherals, configured SonicWall routers and VPNs for branch connectivity, and resolved network and system issues to SLA standards.
Education
Degrees, certifications, and relevant coursework
Aaron hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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