At IQVIA, I integrated LLM capabilities into the OCE+ Next Best Action recommendation engine, generating traceable, personalized call-script suggestions for pharmaceutical representatives. Adoption reached 80%.
I built the OCE+ AI Agent from scratch across the React front end, Python back end, RAG pipeline, and LangGraph orchestration. I designed a seven-node ReAct workflow, evaluation and regression testing, and safeguards against prompt injection; the system reduced processing costs by 70%.
Earlier, at Mullenlowe Profero Chengdu, I worked on The Peninsula Hotels Hong Kong website, reducing bundle size by 80% and contributing an accessible React selector component. I also independently designed VeritasAgent, a multi-agent research system, and have worked across front-end and full-stack roles since my early career.
