Лена Грималкин
@0004547
I build scalable B2B SaaS products that turn complex workflows into self-service.
What I'm looking for
At X-Keeper, I rebuilt customer workflows for a 2M-device B2B telematics platform, shifting from device-based to asset-based monitoring. The work reduced device-reconfiguration support tickets by 20%, increased dashboard sessions by 9%, and grew multi-device adoption by 12%.
Previously at Sber, I owned product and CX for loyalty products, leading a team of 15 across research, CJM, backlog, design systems, and delivery. I also founded Atomic Languages, where I used AI agents to build and validate a cross-platform mobile MVP end to end, including product logic, UX, QA, documentation, and a 14k+ entry English-Hebrew dictionary contract.
Experience
Work history, roles, and key accomplishments
Solo research project testing whether one person with AI agents can ship a product end to end.
• Built a cross-platform mobile MVP (Android + iOS): product logic, UX, runtime, a 14k+ entry bilingual (English, Hebrew) dictionary contract, QA, documentation and a managed build pipeline.
• A live test of AI-assisted product development.
X-Keeper is a B2B platform for remote monitoring of vehicles, equipment and assets. The product helps companies track location, device status, events, routes, notifications and safety parameters through a customer dashboard and mobile app.
As Senior Product Manager / Product Owner, I owned the product logic of key customer scenarios: analyzed support requests, ran discovery, shaped requirements a
Owned product and CX inside a large fintech environment (loyalty), leading a team of 15.
• Ran hypotheses, backlog and delivery across a shared design system and web interfaces.
• Led user research and Customer Journey Mapping, prioritizing by support load, adoption and cost-to-serve.
• Coordinated vendors and adjacent teams via Jira and Confluence; kept user logic intact through story decompositi
Education
Degrees, certifications, and relevant coursework
HSE University
Master's degree, Analytics in Digital Product Management
2022 - 2023
Russian State University of Justice
Master's degree, Civil Law
2015 - 2020
Availability
Location
Authorized to work in
Website
tonkikh.netlify.appPortfolio
tonkikh.netlify.appJob categories
Skills
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