6 Table Games Supervisor Job Description Templates and Examples

Table Games Supervisors oversee the operations of table games in a casino, ensuring compliance with gaming regulations, monitoring dealer performance, and providing excellent customer service to patrons. They are responsible for resolving disputes, managing table limits, and ensuring the integrity of the games. Junior roles focus on assisting with floor operations, while senior roles involve managing larger teams, overseeing multiple tables or shifts, and contributing to strategic decisions for the gaming department.

1. Table Games Floor Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled and experienced Table Games Floor Supervisor to join our dynamic team. In this pivotal role, you will oversee the operations of table games, ensuring exceptional guest experiences while maintaining compliance with gaming regulations and operational standards.

Responsibilities

  • Supervise daily operations on the gaming floor, ensuring compliance with all gaming regulations and company policies
  • Manage a team of dealers and support staff, providing training, mentoring, and performance evaluations
  • Monitor game play and manage game integrity, ensuring a fair and enjoyable gaming experience for all guests
  • Address and resolve guest inquiries and concerns in a prompt and professional manner
  • Collaborate with other departments to enhance the overall guest experience and operational efficiency
  • Conduct regular audits and quality control measures to maintain high standards of gaming operations

Required and Preferred Qualifications

Required:

  • 3+ years of experience in table games supervision or management within a casino environment
  • In-depth knowledge of table game operations, including rules and regulations
  • Strong leadership and interpersonal skills with a focus on team development
  • Ability to handle complex situations and resolve conflicts effectively

Preferred:

  • Bachelor's degree in hospitality management, business administration, or related field
  • Experience with gaming management systems and technology

Technical Skills and Relevant Technologies

  • Proficiency in gaming operations software and reporting tools
  • Strong analytical skills to assess operational performance and implement improvements

Soft Skills and Cultural Fit

  • Excellent communication skills, both verbal and written
  • Ability to thrive in a fast-paced, dynamic environment while maintaining a positive attitude
  • Strong attention to detail with a commitment to delivering high-quality service
  • Ability to work collaboratively with diverse teams and departments

Benefits and Perks

Competitive salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and flexible scheduling
  • Employee discounts and perks

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Location

This is a fully remote position.

2. Table Games Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled and experienced Table Games Supervisor to join our dynamic team at [$COMPANY_NAME]. In this pivotal role, you will oversee table games operations, ensuring compliance with gaming regulations while delivering exceptional player experiences. Your leadership will be crucial in creating a safe and engaging environment that promotes fairness and integrity.

Responsibilities

  • Supervise and manage the daily operations of table games, ensuring compliance with all gaming regulations and internal policies
  • Lead, mentor, and train table games staff to deliver exceptional service and maintain high standards of game integrity
  • Monitor gameplay to ensure adherence to rules and regulations, identifying and addressing any irregularities or issues
  • Conduct regular performance evaluations and provide constructive feedback to team members to foster professional growth
  • Collaborate closely with other departments to enhance the overall guest experience and maximize operational efficiency
  • Prepare and maintain accurate reports on table games operations, including financial performance and customer feedback
  • Implement strategies to promote table games, increasing player engagement and satisfaction

Required and Preferred Qualifications

Required:

  • 5+ years of experience in table games operations, with at least 2 years in a supervisory role
  • In-depth knowledge of table games rules, regulations, and best practices
  • Strong leadership skills with a proven ability to motivate and develop a team
  • Excellent communication and interpersonal skills to engage effectively with players and staff

Preferred:

  • Bachelor's degree in hospitality management, business administration, or a related field
  • Experience with gaming management systems and player tracking technologies
  • Fluency in multiple languages is a plus

Technical Skills and Relevant Technologies

  • Proficiency in gaming management software and reporting tools
  • Understanding of casino operations, cash handling procedures, and compliance requirements
  • Ability to analyze data and generate insights to inform operational improvements

Soft Skills and Cultural Fit

  • Strong problem-solving skills with a focus on maintaining a positive guest experience
  • Ability to thrive in a fast-paced, high-pressure environment
  • Commitment to upholding the highest standards of integrity and ethical behavior
  • A collaborative mindset with a passion for fostering a positive team culture

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

In addition to competitive compensation, we offer:

  • Comprehensive health and wellness programs
  • Retirement savings plans with company matching
  • Generous paid time off and holiday policies
  • Employee discounts and perks within our gaming facilities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION].

We encourage applicants who may not meet all the preferred qualifications to apply, as we value diverse experiences and perspectives.

3. Senior Table Games Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

As a Senior Table Games Supervisor at [$COMPANY_NAME], you will play a critical role in overseeing table games operations and ensuring a high-quality gaming experience for our guests. Your leadership will help maintain operational excellence, uphold gaming regulations, and implement strategic initiatives that drive performance and guest satisfaction.

Responsibilities

  • Supervise and manage table games operations, ensuring compliance with company policies and gaming regulations
  • Lead, mentor, and develop a team of dealers and support staff, fostering a positive and inclusive work environment
  • Monitor game integrity, ensuring fair play and adherence to established procedures
  • Analyze gameplay data and operational metrics to identify opportunities for improvement and implement strategic initiatives
  • Conduct regular training sessions for staff to enhance their skills and knowledge of table games
  • Act as a primary point of contact for guest inquiries, resolving any issues or concerns to enhance overall satisfaction

Required and Preferred Qualifications

Required:

  • 5+ years of experience in table games operations, with at least 2 years in a supervisory role
  • In-depth knowledge of table games, rules, and gaming regulations
  • Strong leadership skills with a proven ability to motivate and develop a diverse team
  • Excellent communication and interpersonal skills, with a focus on guest service

Preferred:

  • Experience in a high-volume gaming environment
  • Familiarity with gaming management systems and reporting tools
  • Certification from a recognized gaming regulatory body

Technical Skills and Relevant Technologies

  • Proficiency with gaming management systems and software
  • Ability to analyze data and generate actionable insights for operational improvements
  • Familiarity with compliance and regulatory reporting requirements

Soft Skills and Cultural Fit

  • Demonstrated ability to lead and inspire a team in a fast-paced environment
  • Strong problem-solving skills, with a focus on guest satisfaction and operational efficiency
  • Commitment to upholding company values and promoting a positive workplace culture
  • Ability to adapt to changing circumstances and manage multiple priorities

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Comprehensive health and wellness plans
  • Retirement savings options with company match
  • Employee discounts on gaming and entertainment
  • Opportunities for professional development and continuous learning

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity and inclusion in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Location

This position is remote within [$COMPANY_LOCATION].

4. Table Games Shift Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking an experienced Table Games Shift Manager to oversee operations and ensure the highest standards of service and compliance are met in our gaming environment. This role is critical in managing staff, monitoring game integrity, and enhancing the overall guest experience while adhering to regulatory requirements.

Responsibilities

  • Lead and supervise table games staff, ensuring efficient operations and exemplary customer service
  • Monitor table games activities and ensure compliance with gaming regulations and company policies
  • Conduct regular audits of table games for accuracy and fairness, addressing any discrepancies or issues promptly
  • Provide training and guidance to team members on game procedures, policies, and customer service excellence
  • Collaborate with other departments to enhance player engagement and develop promotional strategies
  • Resolve guest complaints and disputes with professionalism, ensuring satisfaction and retention

Required Qualifications

  • 5+ years of experience in gaming management, with a focus on table games operations
  • Strong knowledge of gaming regulations and compliance standards
  • Proven leadership skills with the ability to motivate and manage a diverse team
  • Exceptional interpersonal and communication skills
  • Ability to work flexible hours, including nights, weekends, and holidays

Preferred Qualifications

  • Bachelor's degree in hospitality management, business administration, or a related field
  • Experience with casino management systems and reporting tools
  • Proficiency in analyzing game performance metrics and player trends

Technical Skills and Relevant Technologies

  • Familiarity with gaming management software and point-of-sale systems
  • Strong analytical skills to assess operational performance and implement improvements
  • Proficient in Microsoft Office Suite, particularly Excel for reporting and analysis

Soft Skills and Cultural Fit

  • Ability to maintain a positive and professional demeanor in a fast-paced environment
  • Strong problem-solving skills and a proactive approach to challenges
  • A commitment to fostering an inclusive and diverse workplace culture

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Full-time employees may receive:

  • Comprehensive health and wellness benefits
  • Retirement savings plans with company match
  • Paid time off and holiday benefits
  • Professional development opportunities
  • Employee discounts and perks

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

Location

This is a fully remote position.

5. Table Games Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

As a Table Games Manager at [$COMPANY_NAME], you will lead and manage the operations of our dynamic table games department. Your expertise in game strategy, player engagement, and team leadership will drive the success of our table game offerings and enhance the overall customer experience. You will work closely with cross-functional teams to ensure operational excellence and innovative game management.

Responsibilities

  • Oversee the daily operations of the table games department, ensuring compliance with gaming regulations and company policies
  • Lead, mentor, and develop a high-performing team of table game dealers and staff, fostering a culture of excellence and customer service
  • Analyze table games performance metrics to identify opportunities for improvement and increased profitability
  • Collaborate with the marketing team to develop promotional strategies and enhance player engagement initiatives
  • Implement and maintain high standards of gameplay, customer service, and operational efficiency
  • Conduct regular training sessions and performance evaluations for table game staff

Required and Preferred Qualifications

Required:

  • 5+ years of experience in table games management or a related position within the gaming industry
  • In-depth knowledge of table games rules, strategies, and casino operations
  • Strong leadership skills with the ability to motivate and develop team members
  • Exceptional analytical skills and experience in data-driven decision-making
  • Excellent communication and interpersonal skills to build relationships with players and staff

Preferred:

  • Experience with gaming software and digital table games
  • Proven track record of achieving revenue targets and enhancing customer satisfaction
  • Familiarity with gaming regulations and compliance requirements

Technical Skills and Relevant Technologies

  • Strong proficiency in casino management systems and reporting tools
  • Experience with player tracking systems and gaming analytics
  • Ability to leverage technology to optimize table game operations

Soft Skills and Cultural Fit

  • Passionate about creating exceptional gaming experiences and fostering a positive atmosphere
  • Detail-oriented with strong organizational and multitasking abilities
  • Ability to thrive in a fast-paced and dynamic work environment
  • Strong problem-solving skills with a customer-first mindset

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Full-time offers include:

  • Flexible working hours and fully remote work environment
  • Comprehensive health benefits package
  • 401(k) retirement plan with company matching
  • Generous paid time off and holiday schedule
  • Professional development opportunities and training programs

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Location

This is a fully remote position.

Note: This position is subject to global data privacy regulations (GDPR and CCPA). By submitting your application, you agree to our data processing terms as outlined in our Global Data Privacy Notice for Job Candidates and Applicants.

6. Director of Table Games Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly strategic and experienced Director of Table Games to lead our table games division at [$COMPANY_NAME]. In this pivotal role, you'll be responsible for driving the overall strategy, performance, and operational excellence of our table games offerings while ensuring an exceptional guest experience and maximizing profitability.

Responsibilities

  • Develop and implement strategic initiatives to enhance table games performance and guest engagement.
  • Oversee all aspects of table games operations, including staffing, training, and performance management.
  • Analyze market trends and competitor activities to identify growth opportunities and innovate our table games portfolio.
  • Collaborate with marketing to design and execute promotional campaigns that drive table games revenue.
  • Establish and maintain relationships with key stakeholders, including vendors and regulatory agencies.
  • Ensure compliance with all gaming regulations while promoting a culture of integrity and accountability.
  • Lead and mentor the table games management team, fostering a collaborative and high-performance environment.

Required and Preferred Qualifications

Required:

  • 10+ years of experience in gaming operations, with a focus on table games management.
  • Proven track record of driving revenue growth and operational improvements in a table games environment.
  • Strong knowledge of gaming regulations and compliance requirements.
  • Exceptional leadership skills with the ability to inspire and develop high-performing teams.

Preferred:

  • Experience in a leadership role within a large-scale casino or gaming organization.
  • Advanced degree in Business Administration, Hospitality Management, or a related field.
  • Strong analytical skills and proficiency in using data to drive decision-making.

Technical Skills and Relevant Technologies

  • Deep understanding of table games operations, including game rules, strategies, and player behavior.
  • Proficiency in gaming management systems and data analytics tools.
  • Experience with budgeting, forecasting, and financial analysis.

Soft Skills and Cultural Fit

  • Strong interpersonal and communication skills, with the ability to engage effectively with diverse audiences.
  • Ability to think strategically and execute tactically in a fast-paced environment.
  • Passionate about delivering outstanding guest experiences and fostering a positive workplace culture.
  • Proactive problem solver with a strong sense of accountability and ownership.

Benefits and Perks

We offer a competitive salary and benefits package, which includes:

  • Annual salary range: [$SALARY_RANGE]
  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holiday pay
  • Employee discounts and perks

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity and inclusion in our workforce. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location

This position requires a hybrid work arrangement, with candidates expected to work from the office at least three days a week at our location in [$COMPANY_LOCATION].

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