Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a highly skilled and experienced Table Games Floor Supervisor to join our dynamic team. In this pivotal role, you will oversee the operations of table games, ensuring exceptional guest experiences while maintaining compliance with gaming regulations and operational standards.
Responsibilities
- Supervise daily operations on the gaming floor, ensuring compliance with all gaming regulations and company policies
- Manage a team of dealers and support staff, providing training, mentoring, and performance evaluations
- Monitor game play and manage game integrity, ensuring a fair and enjoyable gaming experience for all guests
- Address and resolve guest inquiries and concerns in a prompt and professional manner
- Collaborate with other departments to enhance the overall guest experience and operational efficiency
- Conduct regular audits and quality control measures to maintain high standards of gaming operations
Required and Preferred Qualifications
Required:
- 3+ years of experience in table games supervision or management within a casino environment
- In-depth knowledge of table game operations, including rules and regulations
- Strong leadership and interpersonal skills with a focus on team development
- Ability to handle complex situations and resolve conflicts effectively
Preferred:
- Bachelor's degree in hospitality management, business administration, or related field
- Experience with gaming management systems and technology
Technical Skills and Relevant Technologies
- Proficiency in gaming operations software and reporting tools
- Strong analytical skills to assess operational performance and implement improvements
Soft Skills and Cultural Fit
- Excellent communication skills, both verbal and written
- Ability to thrive in a fast-paced, dynamic environment while maintaining a positive attitude
- Strong attention to detail with a commitment to delivering high-quality service
- Ability to work collaboratively with diverse teams and departments
Benefits and Perks
Competitive salary range: [$SALARY_RANGE]
Additional benefits may include:
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and flexible scheduling
- Employee discounts and perks
Equal Opportunity Statement
[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Location
This is a fully remote position.