Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for a motivated Junior Network Support Engineer to join our dynamic IT team at [$COMPANY_NAME]. In this role, you will be responsible for assisting in the maintenance, troubleshooting, and optimization of our network infrastructure. This is an exciting opportunity for individuals looking to grow their skills in network engineering and support while working closely with experienced professionals in a collaborative environment.
Responsibilities
- Assist in the monitoring and management of network performance to ensure system availability and reliability.
- Provide technical support for network-related issues, collaborating with senior engineers to troubleshoot and resolve problems efficiently.
- Participate in the installation and configuration of network hardware and software, including routers, switches, and firewalls.
- Document network configurations, changes, and troubleshooting processes to maintain accurate records.
- Contribute to the implementation of network security protocols and best practices to protect company data.
- Stay updated with emerging technologies and industry trends to continuously enhance your knowledge and skillset.
Required and Preferred Qualifications
Required:
- Associate's degree in Computer Science, Information Technology, or a related field.
- Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and VPN.
- Familiarity with network troubleshooting tools and software.
Preferred:
- Experience with network monitoring tools.
- Relevant certifications such as CompTIA Network+ or Cisco CCNA.
- Internship or hands-on experience in a technical support role.
Technical Skills and Relevant Technologies
- Knowledge of network protocols and standards.
- Proficiency in using network diagnostic tools such as Wireshark and ping/traceroute.
- Familiarity with basic scripting languages for automation tasks is a plus.
Soft Skills and Cultural Fit
- Strong analytical and problem-solving skills with attention to detail.
- Effective verbal and written communication skills.
- Ability to work collaboratively in a team environment and contribute positively to team dynamics.
- A proactive approach to learning and professional development.
Benefits and Perks
We offer a competitive salary and a comprehensive benefits package, including:
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Supportive work environment fostering collaboration and innovation.
Equal Opportunity Statement
[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Location
This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].