1 Keno Runner Job Description Template and Example

Keno Runners are responsible for assisting patrons in a casino or gaming environment by collecting and delivering Keno tickets, ensuring smooth gameplay. They act as a liaison between players and the Keno operations team, providing excellent customer service. This role typically does not have distinct seniority levels, as it focuses on operational support and customer interaction.

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1. Keno Runner Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a Keno Runner to join our dynamic and innovative gaming team. In this fully remote role, you will be responsible for ensuring the smooth operation of our Keno games, providing exceptional service to our players, and assisting in the overall management of Keno operations. Your attention to detail and customer-centric approach will be key to creating an engaging gaming experience.

Responsibilities

  • Ensure the accurate and timely execution of Keno games, including validating tickets and managing game results
  • Provide exceptional customer service by assisting players with inquiries and ensuring a positive gaming experience
  • Monitor game activities to ensure compliance with gaming regulations and company policies
  • Collaborate with the operations team to streamline processes and improve game delivery
  • Report and address any technical issues that may arise during game operations

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent
  • Strong attention to detail and accuracy in handling transactions and game results
  • Excellent communication skills and a customer-focused attitude

Preferred:

  • Experience in a gaming or hospitality environment
  • Familiarity with Keno or lottery games

Technical Skills and Relevant Technologies

  • Proficient in using gaming software and ticket validation systems
  • Basic understanding of data entry and reporting tools

Soft Skills and Cultural Fit

  • Strong problem-solving skills and the ability to think on your feet
  • Ability to thrive in a fast-paced, remote work environment
  • A positive, team-oriented attitude with a focus on collaboration and communication

Benefits and Perks

We offer a competitive compensation package, including:

  • Salary: [$SALARY_RANGE]
  • Flexible remote working arrangements
  • Health and wellness benefits
  • Opportunities for professional development and growth
  • Engaging team culture with regular virtual events

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

We encourage applicants from diverse backgrounds and experiences to apply, even if they don't meet all the requirements. Your unique perspective could be a great addition to our team!

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