Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a detail-oriented Interlibrary Loan Assistant to join our library services team. In this role, you will be instrumental in facilitating the borrowing and lending of materials between libraries, ensuring efficient processing of requests and exceptional customer service to patrons.
Responsibilities
- Manage and process interlibrary loan requests with precision, ensuring timely fulfillment and accurate record-keeping.
- Coordinate with partner libraries to track the status of requested materials, maintaining clear communication throughout the process.
- Assist patrons with inquiries related to interlibrary loan procedures and policies, providing guidance and support.
- Utilize integrated library systems to monitor inventory, manage requests, and generate reports on interlibrary loan activities.
- Ensure compliance with copyright and lending guidelines, maintaining an understanding of relevant policies.
- Participate in training and development initiatives to stay current with best practices in interlibrary loan services.
Required and Preferred Qualifications
Required:
- Associate's degree or equivalent experience in library science or a related field.
- Experience working in library services or information management.
- Strong organizational skills and attention to detail in managing multiple requests.
- Excellent verbal and written communication skills.
Preferred:
- Bachelor's degree in Library Science, Information Science, or related field.
- Familiarity with interlibrary loan software and integrated library systems.
- Experience in customer service roles, preferably within a library or academic setting.
Technical Skills and Relevant Technologies
- Proficiency in library management systems and interlibrary loan software.
- Ability to navigate online databases and cataloging systems.
- Basic knowledge of citation styles and bibliographic formats.
Soft Skills and Cultural Fit
- Strong interpersonal skills with an emphasis on customer service and collaboration.
- Ability to work independently and efficiently in a remote setting.
- Adaptability to changing priorities and a fast-paced work environment.
- Commitment to fostering an inclusive and supportive library community.
Benefits and Perks
This role offers a competitive salary and a comprehensive benefits package that may include:
- Health, dental, and vision insurance.
- Retirement savings plan with employer contributions.
- Generous paid time off and holiday schedule.
- Professional development opportunities and support for continuing education.
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
Location
This is a remote position within [$COMPANY_LOCATION].