Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for a skilled FIOS Line Installer to join our dedicated team. In this hybrid role, you will be responsible for the installation and maintenance of FIOS services, ensuring reliable connectivity for our customers. Your expertise will be pivotal in providing high-quality service that aligns with our commitment to excellence and innovation.
Responsibilities
- Install, troubleshoot, and maintain FIOS services, including fiber optic cables and related equipment, ensuring optimal performance and reliability.
- Conduct site surveys to determine installation requirements and configurations for new customer setups.
- Collaborate with team members to execute installation projects efficiently while adhering to safety and quality standards.
- Educate customers on FIOS services and equipment usage, addressing any questions or concerns they may have.
- Document installation processes and maintain accurate records of service calls, equipment used, and customer interactions.
Required and Preferred Qualifications
Required:
- High school diploma or equivalent; technical certifications in telecommunications or related fields are a plus.
- Proven experience in telecommunications installation or a similar technical role.
- Strong understanding of fiber optic technology and networking principles.
- Ability to work independently as well as collaboratively in a team-oriented environment.
Preferred:
- Experience with troubleshooting and repair of telecommunications equipment.
- Knowledge of safety practices and regulations in the telecommunications industry.
- Prior customer service experience is advantageous.
Technical Skills and Relevant Technologies
- Proficiency in using installation tools and equipment for fiber optics, including fusion splicers and optical power meters.
- Familiarity with network configuration and troubleshooting, particularly in a FIOS environment.
- Understanding of basic electrical and electronic principles related to telecommunications.
Soft Skills and Cultural Fit
- Excellent problem-solving skills and the ability to think critically under pressure.
- Strong communication skills, both verbal and written, with an emphasis on customer interaction.
- Detail-oriented mindset with a commitment to delivering high-quality workmanship.
- Ability to adapt to changing technologies and processes in a fast-paced environment.
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Health insurance plans with comprehensive coverage.
- Retirement savings plans with company matching.
- Paid time off and flexible scheduling options.
- Professional development opportunities and training programs.
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Location
This is a hybrid position, requiring on-site work at [$COMPANY_LOCATION] and flexibility for remote tasks.
We encourage applicants from diverse backgrounds to apply, even if you do not meet every qualification listed. Your unique experiences and perspectives are valuable to us.
