Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for a motivated Junior Exchange Administrator to join our dynamic IT team at [$COMPANY_NAME]. In this role, you will assist in managing and maintaining our Microsoft Exchange environment, ensuring high availability and reliability of email services. You will gain hands-on experience while collaborating with senior administrators and contributing to various projects aimed at optimizing our systems.
Responsibilities
- Support the administration of Microsoft Exchange, including user account management, mailbox provisioning, and permissions configuration.
- Monitor system performance and troubleshoot issues related to email delivery and connectivity.
- Assist in the implementation of Exchange migrations, upgrades, and patches as directed by senior team members.
- Participate in the development and maintenance of documentation related to system configurations and procedures.
- Work closely with the IT support team to resolve user-reported issues and provide excellent customer service.
- Contribute to the continuous improvement of processes related to email management and security.
Required and Preferred Qualifications
Required:
- 1+ years of experience in IT support or administration, ideally with exposure to Microsoft Exchange.
- Basic understanding of email protocols (SMTP, IMAP, POP3) and Exchange architecture.
- Familiarity with Active Directory and user management processes.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
Preferred:
- Experience with Exchange Online and Office 365 administration.
- Knowledge of PowerShell scripting for automation tasks.
- Certifications such as Microsoft Certified: Azure Fundamentals or related credentials.
Technical Skills and Relevant Technologies
- Basic knowledge of Microsoft Exchange Server and Office 365.
- Understanding of networking concepts and security best practices.
- Familiarity with monitoring tools and troubleshooting methodologies.
Soft Skills and Cultural Fit
- Ability to work collaboratively within a team-oriented environment.
- Willingness to learn and adapt to new technologies and processes.
- Strong attention to detail and commitment to delivering quality work.
- Positive attitude and eagerness to contribute to team success.
Benefits and Perks
At [$COMPANY_NAME], we value our employees and offer a comprehensive benefits package, including:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) plan with company matching.
- Paid time off and holidays.
- Professional development and training opportunities.
Equal Opportunity Statement
[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
Location
This role requires successful candidates to be based in-person at our office in [$COMPANY_LOCATION].