Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a detail-oriented Junior Computer Operator to join our operations team at [$COMPANY_NAME]. In this role, you will play a critical part in maintaining our computer systems and ensuring smooth daily operations. Your responsibilities will include monitoring system performance, executing scheduled jobs, and providing first-level support to users.
Responsibilities
- Monitor computer systems and networks for performance issues and errors
- Execute daily operating procedures, including backups and system checks
- Assist in troubleshooting and resolving hardware and software issues
- Document system incidents and maintain accurate logs for future reference
- Provide first-level support to users and assist in resolving technical inquiries
- Collaborate with senior operators to enhance operational efficiency
Required Qualifications
- 1+ years of experience in a computer operations or IT support role
- Basic understanding of operating systems, networking, and hardware components
- Familiarity with system monitoring tools and ticketing systems
- Strong attention to detail and ability to follow established procedures
Preferred Qualifications
- Experience with Linux and Windows operating systems
- Knowledge of ITIL practices and procedures
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus
Technical Skills and Relevant Technologies
- Basic knowledge of computer hardware and software troubleshooting
- Familiarity with scripting languages (e.g., Bash, PowerShell) is an advantage
- Understanding of networking concepts and protocols
Soft Skills and Cultural Fit
- Strong problem-solving skills and a proactive approach to challenges
- Excellent communication skills, both verbal and written
- Ability to work collaboratively within a team environment
- Willingness to learn and adapt in a fast-paced environment
Benefits and Perks
We offer a competitive salary and a comprehensive benefits package, which may include:
- Health, dental, and vision insurance
- Retirement savings plans
- Paid time off and holidays
- Professional development opportunities
Location
This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].