Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a detail-oriented and dedicated City Collector to join our team at [$COMPANY_NAME]. In this role, you will be responsible for ensuring the timely collection of municipal debts and improving the overall collection process within our city services. Your efforts will directly impact the financial health of our community and enable the delivery of essential services.
Responsibilities
- Manage the collection of outstanding municipal debts, including property taxes, utility bills, and other city revenues
- Develop and implement effective collection strategies to maximize recovery rates while maintaining compliance with relevant laws and regulations
- Conduct thorough research and analysis of accounts to identify collection opportunities and prioritize efforts
- Engage with residents through various communication channels to negotiate repayment plans and resolve disputes
- Collaborate with legal and financial teams to initiate collection actions when necessary
- Maintain accurate records of all collection activities and prepare regular reports on collection performance
Required and Preferred Qualifications
Required:
- High school diploma or equivalent; additional education in finance, accounting, or related field preferred
- 2+ years of experience in collections, customer service, or financial management
- Strong understanding of collection laws and regulations
- Excellent communication and interpersonal skills
Preferred:
- Experience working in a municipal or government setting
- Knowledge of municipal finance and budgeting processes
- Proficiency in using collection software and database management systems
Technical Skills and Relevant Technologies
- Proficient in Microsoft Office Suite, particularly Excel for data analysis and reporting
- Experience with collection management systems and customer relationship management (CRM) software
- Ability to analyze financial data and prepare detailed reports
Soft Skills and Cultural Fit
- Strong problem-solving skills with a proactive approach to resolving issues
- Ability to handle sensitive situations with empathy and professionalism
- Exceptional organizational skills and attention to detail
- Ability to work independently and as part of a team to achieve collection goals
Benefits and Perks
Salary: [$SALARY_RANGE]
Additional benefits may include:
- Health, dental, and vision insurance
- Pension plan and retirement savings options
- Paid time off and holidays
- Opportunities for professional development and training
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law.
Location
This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].
