Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a motivated Junior Cisco Voice Engineer to join our dynamic team at [$COMPANY_NAME]. In this role, you will assist in the design, implementation, and maintenance of Cisco voice solutions, aiding our clients in achieving seamless communication across their organizations. Your contributions will be essential in enhancing voice infrastructure and ensuring optimal performance.
Responsibilities
- Assist in the deployment and configuration of Cisco Unified Communications Manager (CUCM) and associated voice services
- Support troubleshooting and resolution of voice-related issues, employing diagnostic tools to ensure high-quality service
- Collaborate with senior engineers on network assessments and upgrades to voice systems
- Participate in the documentation of system configurations, procedures, and best practices
- Monitor voice systems performance and implement appropriate optimizations
- Engage in ongoing learning to stay abreast of emerging voice technologies and industry trends
Required and Preferred Qualifications
Required:
- 0-2 years of experience in voice engineering or telecommunications
- Basic understanding of Cisco voice technologies, including CUCM, Unity Connection, and Cisco IP Phones
- Familiarity with VoIP protocols such as SIP and H.323
- Strong problem-solving skills and a keen attention to detail
- Willingness to learn and adapt in a fast-paced environment
Preferred:
- Relevant Cisco certifications (e.g., CCNA Voice) or coursework
- Understanding of network fundamentals, including routing and switching
- Experience with troubleshooting tools such as Wireshark and Cisco Prime
Technical Skills and Relevant Technologies
- Foundational knowledge of Cisco Unified Communications suite
- Exposure to network configuration and monitoring tools
- Basic experience with scripting languages for automation purposes is a plus
Soft Skills and Cultural Fit
- Strong verbal and written communication skills
- A collaborative mindset and ability to work effectively in a team environment
- Proactive approach to learning and professional development
- Adaptability to changing priorities and project requirements
Benefits and Perks
We offer a competitive salary and comprehensive benefits package, including:
- Health, dental, and vision insurance
- Retirement plans with company matching
- Generous paid time off and holiday schedule
- Professional development opportunities and training budget
Equal Opportunity Statement
[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location
This is a remote position within [$COMPANY_LOCATION].