Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking an experienced Beverage Service Supervisor to lead our beverage service operations at [$COMPANY_NAME]. In this role, you will oversee daily beverage service activities, ensuring exceptional customer service while managing a dynamic team. Your leadership will be crucial in enhancing guest experiences and maintaining our high standards of quality and efficiency.
Responsibilities
- Supervise and coordinate the daily operations of the beverage service team, ensuring adherence to service standards and quality control.
- Lead training sessions for staff on beverage preparation, presentation, and customer service techniques to enhance team performance.
- Monitor inventory levels and manage ordering processes to ensure optimal stock levels of beverages and supplies.
- Engage with guests, taking feedback and implementing improvements to enhance the beverage service experience.
- Collaborate with management to develop beverage menus and promotions that align with seasonal trends and customer preferences.
- Implement and maintain health, safety, and sanitation standards in compliance with local regulations.
Required and Preferred Qualifications
Required:
- 3+ years of experience in beverage service or hospitality management, with a proven track record of leading teams.
- Strong knowledge of beverage preparation techniques, including cocktails, wines, and non-alcoholic options.
- Excellent interpersonal and communication skills, with the ability to train and motivate staff.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
Preferred:
- Previous experience in a supervisory or management role within a restaurant or hospitality setting.
- Understanding of inventory management systems and cost control measures.
- Certification in bartending or food safety is a plus.
Technical Skills and Relevant Technologies
- Proficiency in point-of-sale (POS) systems and inventory management software.
- Familiarity with beverage-related technology, such as draft systems and cocktail-making equipment.
Soft Skills and Cultural Fit
- Strong leadership and team-building abilities, fostering a positive work environment.
- Passionate about delivering exceptional customer service and creating memorable experiences.
- Adaptable to changing priorities and capable of handling stressful situations with professionalism.
- Encouraging approach to staff development and performance improvement.
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holiday pay
- Employee discounts on food and beverages
Location
This position requires successful candidates to work from the office at least 3 days a week.