Company Overview
[$COMPANY_OVERVIEW]
Role Overview
[$COMPANY_NAME] is seeking an experienced Accounts Receivable Manager to lead and scale our receivables organization. Reporting to the Director of Finance, you will own end-to-end accounts receivable operations, design processes that reduce days sales outstanding (DSO), strengthen cash application accuracy, and ensure compliance with accounting policies including ASC 606 and SOX controls. This role blends hands-on transaction ownership with team leadership, system optimization, and cross-functional partnership with Sales, Customer Success, and Treasury.
Responsibilities
- Lead a team of AR specialists: recruit, coach, set KPIs, run 1:1s, and manage performance to deliver reliable collections and cash forecasting.
- Own the full AR lifecycle: invoice issuance, distribution, dispute management, credit & collections, unapplied cash resolution, and month-end reconciliations.
- Reduce DSO and bad debt through data-driven credit policies, segmentation, prioritized collection strategies, and proactive customer engagement.
- Define and maintain SOX-compliant AR processes, prepare supporting documentation for internal/external audits, and implement separation of duties where required.
- Implement and optimize AR systems and automation: lead projects for ERP upgrades, payments automation (lockbox, virtual cards, ACH), cash application improvements, and integration with collections platforms.
- Collaborate with Revenue Accounting to ensure accurate revenue recognition (ASC 606) and timely cutover of billing changes; partner with Billing/Product teams to resolve pricing and invoicing exceptions.
- Develop AR metrics and dashboards (DSO, CEI, dispute aging, unapplied cash) and present actionable insights to Finance leadership and cross-functional stakeholders.
- Design and enforce credit limits and collection escalation procedures; negotiate payment terms and structured recovery plans for high-risk accounts.
- Drive continuous improvement initiatives: document SOPs, maintain process maps, and run post-implementation reviews for AR projects.
Required and Preferred Qualifications
Required:
- 6+ years of progressive AR/credit/collections experience with at least 2 years managing a team in a high-volume B2B or subscription SaaS environment.
- Proven track record reducing DSO and improving cash collection metrics through process and technology changes.
- Strong knowledge of revenue recognition (ASC 606) and experience partnering with revenue accounting teams.
- Experience maintaining SOX controls and supporting external audits.
- Advanced proficiency in Excel (power queries, pivot tables), SQL for ad-hoc analysis, and BI tools (Tableau, Power BI) to build AR dashboards.
- Hands-on experience with ERP systems (NetSuite, Oracle Cloud Financials, SAP S/4HANA) and AR automation/payments platforms (Billtrust, HighRadius, BlackLine, Lockbox).
- Excellent communication skills; ability to negotiate with customers and present AR performance to executives.
Preferred:
- Bachelor’s degree in Accounting, Finance, or related field; CPA, CMA or equivalent a plus.
- Experience in scaling AR operations for rapid-growth companies or complex, multi-entity organizations.
- Familiarity with international collections, multi-currency AR, and tax/GST/VAT implications.
- Knowledge of RPA or scripting (Python, VBA) to automate repetitive AR tasks.
Technical Skills and Relevant Technologies
- ERP platforms: NetSuite, Oracle, SAP (NetSuite experience strongly preferred)
- AR automation: HighRadius, Billtrust, Esker, BlackLine
- Payments and banking integrations: ACH, SWIFT, lockbox, virtual cards, merchant gateways
- Reporting & analytics: Advanced Excel, SQL, Power BI, Tableau
- GL and reconciliations: familiarity with general ledger interfaces and intercompany AR processes
- Compliance tools: SOX documentation, audit workflow systems
Soft Skills and Cultural Fit
- Operational leader with a bias for measurable outcomes and continuous improvement.
- Track record of leading architecture decision records (ADRs) for process changes and documenting business requirements for finance systems implementations.
- Data-driven communicator: translates complex AR metrics into clear action plans for finance and commercial partners.
- Mentor and coach: develops team capability in analytical thinking, negotiation, and technical AR skills.
- Customer-focused: balances firm collection discipline with commercial empathy to maintain customer relationships.
- High integrity and attention to detail; comfortable working in ambiguous, fast-paced environments.
Benefits and Perks
Salary range: [$SALARY_RANGE]
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match or equivalent retirement plan
- Generous paid time off, paid parental leave, and flexible working arrangements
- Professional development stipend and support for certifications (CPA, CMA)
- Annual bonus or performance-based incentive plan
- Commuter benefits, wellness programs, and employee assistance programs
Equal Opportunity Statement
[$COMPANY_NAME] is an equal opportunity employer committed to building an inclusive workplace. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other legally protected characteristic. We are committed to reasonable accommodation for applicants with disabilities; please indicate any accommodation needs in your application.
Location
This is a hybrid position based in [$COMPANY_LOCATION]. A successful candidate will be expected to work from the office at least three days per week to collaborate with Finance, Sales, and Treasury teams; flexible remote work is supported on other days.
How to Apply
We encourage applicants who meet many — but not necessarily all — of the qualifications to apply. To apply, submit your resume and a brief cover letter highlighting your relevant AR leadership experience, process improvements you led, and the ERP/automation platforms you have implemented. Candidates selected will be asked to provide examples of AR KPIs they improved and a short case study on a process automation or DSO reduction initiative.