Company Overview
[$COMPANY_OVERVIEW]
Role Overview
[$COMPANY_NAME] is hiring a Senior Accounts Receivable Specialist to lead end-to-end receivables operations, optimize working capital, and strengthen cash flow controls. You will design and execute AR strategies, own reconciliations and cash application processes, and partner with finance, sales, and customer success to reduce days sales outstanding (DSO) while ensuring compliance with revenue recognition standards such as ASC 606 and internal control frameworks (SOX). This is a senior individual-contributor role with cross-functional leadership responsibilities and opportunities to drive automation and process redesign.
Responsibilities
- Lead the full AR lifecycle: invoice issuance, distribution, dispute resolution, collections, cash application, adjustments, and write-offs for complex enterprise and SMB accounts
- Own month-end and quarter-end AR close activities: aged trial balance reconciliation, AR subledger to general ledger reconciliations, and supporting revenue close for ASC 606
- Develop and monitor KPIs (DSO, CEI, bad debt %, unapplied cash) and deliver weekly/monthly performance reporting to Finance leadership
- Design, implement and maintain AR processes, SLA playbooks, and credit policies; drive continuous improvement projects to reduce manual effort and increase straight-through processing
- Manage high-value escalations and complex disputes in coordination with Sales, Legal, and Product teams to preserve customer relationships while protecting cash collection
- Implement cash application best practices: lockbox, ACH/EFT, COD, SWIFT processing, remittance parsing and automated matching using rule-based engines and machine learning where applicable
- Ensure compliance with internal controls and audit requirements; prepare documentation and support external and internal audits
- Partner with FP&A to forecast expected cash inflows and provide scenario analysis that impacts working capital planning
- Mentor and coach junior AR staff, lead process training, and contribute to hiring and performance reviews
Required and Preferred Qualifications
Required:
- 5+ years of progressive accounts receivable experience in a high-volume environment (SaaS, fintech, manufacturing, or enterprise services)
- Proven ownership of end-to-end AR operations including collections, cash application, reconciliations, and dispute resolution
- Strong knowledge of revenue recognition (ASC 606) and experience supporting month-end close and SOX-compliant controls
- Advanced Excel skills (pivot tables, Power Query, VBA/macros) and competence writing SQL queries to extract transactional data
- Experience with ERP/ARC systems such as NetSuite, Oracle E-Business Suite, SAP S/4HANA, Intacct or similar
- Track record of improving DSO and reducing unapplied cash through process and tooling improvements
- Excellent stakeholder management with Sales, Legal, Treasury, and Finance partners; clear written and verbal communication
Preferred:
- Experience implementing or operating collections and cash-application automation (Robotic Process Automation, RPA, or dedicated AR automation vendors)
- Familiarity with payment rails: ACH, SEPA, SWIFT and third-party processors (Stripe, Adyen, PayPal) and bank reconciliation tools
- Hands-on experience with BI tools (Power BI, Tableau) to build AR dashboards and operational reporting
- Professional certification such as CPA, ACCA, or Certified Treasury Professional (CTP)
- Experience within high-growth scale-ups or publicly traded companies
Technical Skills and Relevant Technologies
- ERP systems: NetSuite, Oracle, SAP, Sage Intacct
- Payments and cash management: ACH/EFT, lockbox, bank file formats, payment gateways (Stripe, Adyen)
- Data and automation: SQL, Excel (advanced), Power Query, VBA, Python (for automation), RPA platforms (UiPath, Automation Anywhere)
- Reporting and analytics: Power BI, Tableau, Looker, or equivalent
- Ticketing and CRM integrations: Salesforce integration experience for order-to-cash workflows
- Audit & controls tooling: Workiva/Wdesk or similar SOX documentation systems
Soft Skills and Cultural Fit
- Analytical mindset with demonstrated experience solving high-complexity reconciliations and root-cause analysis
- Operational leadership: ability to define SOPs, lead cross-functional change, and document ADR-style decision records
- Effective communicator able to de-escalate customer disputes and negotiate payment plans with commercial awareness
- Detail-oriented with strong organizational skills and bias for measurable outcomes
- Mentorship focus: history of coaching junior team members and creating knowledge-sharing resources
- Adaptable to fast-changing priorities in a high-growth environment while maintaining control discipline
Benefits and Perks
Salary range: [$SALARY_RANGE]
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match or local-equivalent retirement plan
- Generous paid time off, paid parental leave, and flexible paid sick leave
- Annual professional development stipend and certification reimbursement
- Commuter or remote work stipend, wellness benefits, and EAP
- Equity or long-term incentive opportunities for eligible roles
Equal Opportunity Statement
[$COMPANY_NAME] is an equal opportunity employer. We value diversity of background, thought, and experience and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We actively cultivate an inclusive hiring process and will provide reasonable accommodations for candidates with disabilities.
Location
This is a hybrid role based in [$COMPANY_LOCATION]. A successful candidate will be expected to work from the office at least 3 days per week to collaborate with cross-functional partners and support month-end close activities. Remote work flexibility is available for part-time remote days.
Application Instructions
We encourage applicants to apply even if you do not meet every listed requirement. Please submit your resume and a brief cover letter outlining relevant AR systems, process improvements you led, and an example metric (e.g., DSO reduction) you influenced. Candidates who demonstrate potential and learning agility will be seriously considered.