Shipping Manager Cover Letter Examples

Dear Hiring Manager,

I am excited to apply for the Shipping Manager position at Toll Group. With over eight years of logistics and freight operations experience across Australia and the Asia–Pacific region, I bring a proven track record of optimising distribution networks, reducing freight costs, and improving on-time delivery performance. Toll Group's reputation for integrated logistics solutions and its focus on safety and customer service strongly align with my professional values, and I am enthusiastic about contributing to your operations team.

In my current role as Senior Logistics Coordinator at Southern Freight Solutions, I lead a team of 12 staff across inbound and outbound operations, managing ocean, air and road freight—working closely with carriers including Maersk and DHL. I implemented route rationalisation and tendering strategies that reduced annual freight spend by 14% while improving delivery punctuality from 88% to 96% within 10 months. I also introduced KPI dashboards using Power BI and improved our warehouse picking accuracy from 97% to 99.5% by redesigning slotting and implementing barcode verification. My experience with WMS (Oracle, Manhattan), SAP Transportation Management, and customs clearance processes has enabled me to streamline end-to-end shipment lifecycles and ensure compliance with Australian Border Force requirements.

I am particularly drawn to Toll Group's integrated approach to supply chain solutions and its commitment to safety, innovation and sustainability. My Lean Six Sigma Green Belt background and experience driving continuous improvement projects would help advance Toll's goals to reduce waste and enhance reliability. I am passionate about using data-driven decision-making to balance cost, speed and service for customers—whether optimising container utilisation to lower per-unit costs or collaborating with Qantas Freight and local carriers to secure priority capacity during peak seasons. I see clear alignment between my career focus—building resilient, customer-centric shipping operations—and Toll's mission to deliver reliable logistics outcomes across Australia and the region.

I would welcome the opportunity to discuss how my experience managing cross-functional teams, negotiating with carriers, and delivering measurable performance improvements can contribute to Toll Group's shipping operations. Thank you for considering my application. I look forward to the possibility of speaking with you about how I can support your team and help deliver outstanding results.

Sincerely,
Emily Carter