United States onlyAs a Specialist, Customer Experience at Zocdoc, you will embody our core values in all interactions, working diligently to deliver exceptional customer service to our provider accounts. You’ll enjoy this role if you are a team player, passionate about bringing solutions to providers, and enjoy learning new techniques and systems.
Requirements
- Excellent communication and interpersonal skills, both in verbal and written form
- Customer service experience, preferably in a healthcare or technology-related field
- Strong problem-solving abilities and adaptability in a fast-paced environment
- Exceptional organizational skills and attention to detail
Benefits
- Flexible work environment
- Competitive PTO
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
