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ZensarZE

APPLICATION SUPPORT ENGINEER - RFX_673

Zensar Technologies is a global technology consulting firm specializing in digital product development, data engineering, and experience management.

Zensar

Employee count: 1001-5000

IN and RS only

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This application support engineer role within the Intellectual Property Office Business Solutions Division in India involves providing technical support to employees and administrators across Eastern Europe and the Balkans. The position requires knowledge of relational databases, SQL programming, and experience with ITIL processes. The role focuses on system deployment, upgrades, maintenance, and user training within the WIPO Suite.

Requirements

  • University degree in information technology, business administration, or related field.
  • AWS certified cloud practitioner or higher.
  • 5+ years’ experience in deploying information systems and services, particularly in developing countries.
  • Experience with ticketing systems and issue prioritization.
  • Knowledge of operational management and ITIL processes.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours, and 1 other timezone

About Zensar

Learn more about Zensar and their company culture.

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Zensar Technologies is a premier technology consulting and services company, dedicated to enhancing customer experiences through an 'experience-led everything' approach. Zensar creates, builds, and manages innovative digital products that address the needs of over 200 leading companies globally. The company leverages its strong expertise in various domains, including experience design, data engineering, and advanced analytics, to deliver comprehensive solutions that are both scalable and adaptable.

Headquartered in Pune, India, Zensar employs more than 10,000 professionals across 30+ locations worldwide, including the US, UK, South Africa, and several other regions. The organization's mission is to enable its clients to be competitive, agile, and disruptive in today's fast-paced market, focusing on driving meaningful transformation and growth. As part of the RPG Group, which boasts a diverse portfolio across various sectors, Zensar is committed to environmental sustainability and social responsibility while fostering an inclusive work culture.

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Zensar

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Zensar hiring APPLICATION SUPPORT ENGINEER - RFX_673 • Remote (Work from Home) | Himalayas