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ZelhZE

Customer Support Agent

Zelh is a US-based outstaffing and outsourcing company that provides remote staffing and technology solutions to businesses in the logistics, engineering, accounting, and tech industries.

Zelh

Employee count: 201-500

Serbia only

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This position will provide support to the Customer Service Team as a data entry specialist. Supporting the Customer Service Shipping Coordinator on daily and weekly duties. The position will report to the Director of Customer Service.

Duties & Responsibilities

  • Maintaining data in ERP system daily

  • Maintain weekly inventory sheet to customers

  • Assisting Customer Service Shipping Coordinator with shipping items for customers

  • Assisting - shipping items, packing slips, shipping innovations to the correct addresses

  • Maintaining – Retainfs Database

  • Ensure the sales orders are correct and reflect the correct quantity amounts, contents, and are shipping to the correct location.

  • Learning the shipping coordinator position to be a back up

  • Collaborate with other customer services employees to ensure the Master Production Plan is updated in a timely manner

Workingconditions:

  • Working schedule: Mon-Fri 7 am - 4 pm EST

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

Requirements

Qualifications and Key Competencies

  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail

  • Adaptable to various competing and frequently changing demands

  • High proficiency in computer technology and systems operations

  • Excellent interpersonal and organizational skills with strong attention to detail and accuracy

  • Ability to work efficiently in a dynamic fast-paced environment

  • Effective time management skills and the ability to meet deadlines

  • Ability to handle frequent interruptions

  • Excellent attendance and reliability

Requirements:

  • Proficient in Microsoft Office Suite required

  • ERP system support and data entry

  • Experience in manufacturing and/or dietary supplements is helpful but not necessary

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Serbia +/- 0 hours

About Zelh

Learn more about Zelh and their company culture.

View company profile

What began in 2017 as a focused outstaffing and outsourcing company has blossomed into Zelh, a multifaceted organization dedicated to empowering businesses to scale and streamline their operations. The journey started with a clear mission: to provide reliable, high-quality remote staffing solutions, allowing companies to focus on their core objectives. Initially making its mark in the logistics industry, Zelh leveraged deep expertise in this complex and ever-changing sector to offer innovative solutions. The founders, Tony Radchishin, with his extensive background in logistics and technology, and Yuriy Radchishin, with his engineering prowess, laid the groundwork for a company that was built on a philosophy of client-centricity and trust. They understood that true partnership meant listening intently to a client's needs and defining the right goals to achieve remarkable results.

As Zelh grew, so did its vision. The company expanded its services beyond logistics to cater to a wider range of industries, including technology, engineering, and accounting. This evolution led to the emergence of specialized divisions like Zelh Tech and Zelh Logistics, each designed to provide tailored expertise. Zelh Tech became the hub for software development, offering everything from UI/UX design and web development to complex SaaS solutions. Meanwhile, Zelh Logistics continued to innovate within its founding industry, transforming how logistics companies build and manage their teams. With a global presence, including offices in the United States, Poland, and Ukraine, Zelh has cultivated a vast talent pool of skilled professionals. This international reach allows them to connect businesses with the best minds from around the world, fostering diversity and bringing a wealth of experience to every project. Today, Zelh stands as a testament to its founding principles, continuing to help businesses navigate challenges, drive growth, and build a more efficient and successful future through its comprehensive staffing and technology solutions.

Employee benefits

Learn about the employee benefits and perks provided at Zelh.

View benefits

Paid holidays

Company provides paid holidays.

Paid sick leaves

Company provides paid time off for sickness.

Free lunches

Complimentary lunches provided for employees.

Regular corporate events

Company-organized corporate events for employees.

View Zelh's employee benefits
Claim this profileZelh logoZE

Zelh

Company size

201-500 employees

Founded in

2017

Chief executive officer

Tony Radchishin, Yuriy Radchishin

Employees live in

View company profile

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Zelh hiring Customer Support Agent • Remote (Work from Home) | Himalayas