United States onlyAbout Yembo
Yembo builds virtual inspection technology for different home services industries.
What does it mean if you are an end user?
If you need a moving quote, a painting quote or any big ticket home owner services quote, instead of filling out a form and waiting days to have a person visit your home, you can take your smartphone and record a quick video and often get an accurate quote on the same day. This is what Yembo’s AI enables.
What does it mean for a home services company?
You provide an Amazon-like customer experience in a highly outdated industry. Often, you can hire people outside the industry with no industry expertise (at a lower cost) to provide the correct quote to the customer. So these industries become more profitable overall, since they now spend less to provide a better customer experience.
We are a remote company on a mission to bring trust and transparency to home services industries. Yembo’s AI uses smartphone videos to build an on-demand digital replica of each property that will immediately answer the questions - how many furniture items need to be moved, what is the square footage of the room, what type of material is the home built out of, etc. There are 100 million+ properties in the USA alone, requiring millions of inspections for all sorts of home services like moving, insurance underwriting, insurance claims handling, mortgage, flooring renovations, and we want Yembo to be the category-defining company that virtualizes inspections for these industries.
About the Role
Yembo is looking for a Senior Product Manager for the Moving vertical. In this role you will own and drive the product roadmap and lead a high impact refresh of our core product experience. As our product expert you will work closely with internal stakeholders and customers to identify integration opportunities, refine and expand product design and capabilities, shape solutions and address customer needs. You will directly impact our company’s success by boosting product adoption, growth and revenue.
What You’ll Do:
- Product Roadmap:We are in the process of refreshing our core product for the moving industry including UX, feel, and capabilities to drive usage and revenue. You will lead the refresh efforts - working with Engineering, Customer Success, Support and Design to ensure the product refresh is successful and addresses customer feedback.
- Customer Satisfaction: You will spend time with customers, especially in our enterprise accounts, deeply understanding their workflows, identifying integration opportunities, and shaping solutions that increase product stickiness, adoption, and growth. You will ensure that customer feedback is captured in the engineering and design process.
- Product Development: You will translate your insights into clear product requirements, collaborating with engineering on API design and seamless integrations with customer and partner tools.
- Product Expert: As our product expert, you will join sales and customer success calls to advise prospects and existing customers on integration and product capabilities.
Who We Are Looking For:
- 2+ years experience in a product role within a SaaS setting. Preferably in Series B stage.
- You will have been the primary Product Manager responsible for a product or product area in the last 2-3 years.
- Engineering and/or web experience before moving into product.
- Demonstrated track record of improving product quality and customer experience with measurable outcomes.
- Experience of building and running structured customer feedback programs that directly informed product decisions.
- Experience of owning release readiness end-to-end, including UAT and regression testing sign-off with experience establishing testing standards.
- Preferred candidates will have experience working with AI, data science or machine learning teams.
- Preferred candidates will have hands-on coding experience, especially with newer AI tools like Claude and Antigravity.
Salary: $120,000 - $141,000
Hours: Full Time:
Location: Fully Remote
Benefits
- 100% Employer Covered Health Care Plan for you and your family (Medical, Dental & Vision)
- Retirement Plan (We offer a 401k with 4% company match)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Unlimited Flex PTO, Flexible Sick Leave & 11 National Holidays)
- Parental Leave for both caregivers
- Annual Events & Meetups
- Work From Home (Fully Remote Team)
- Stock Option Plan
- Learning & Development Opportunities
If you don’t meet all the requirements but think you would be a great fit for our team,
we’d still love to meet you and encourage you to apply! Additionally, check out our
careers page for more information on Yembo!
Notice
Yembo is an Equal Opportunity Employer, and all qualified applicants will receive
consideration for employment, as Yembo does not discriminate on the basis of race,
color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any
other classification protected by Federal, state, or local law.
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