Director of Data Solutions

• Responsible for owning and managing the P&L for the Data Solutions teams.
• Delivering against revenue targets set for the year.
• Implement growth projections and resourcing plans to support organizational growth.

• Develop and implement the Data Solutions strategic plan
• Develop go-to-market strategy – collaborate with Marketing and Sales to deliver on the GTM

• Oversee and manage the end-to-end delivery of software development and data projects, ensuring adherence to project timelines, budgets, and quality standards.
• Define project scope, objectives, and deliverables, working closely with cross-functional teams to ensure alignment with client requirements.
• Monitor project progress, identify risks, and implement effective mitigation strategies to ensure successful project outcomes.

• Build and lead a high-performing service delivery team, including developers, business analysts, and data consultants.
• Provide guidance, mentorship, and performance feedback to team members, fostering a culture of continuous learning and professional development.
• Collaborate with HR to recruit, onboard, and retain top talent, ensuring the team has the skills and resources needed to meet project demands.

• Serve as the technical primary point of contact for key client relationships in partnership with Client Executives, establishing strong partnerships and understanding their business needs.
• Anticipate and address client escalations promptly, ensuring customer satisfaction and maintaining long-term relationships.

• Continuously assess and optimize service delivery processes to improve efficiency, productivity, and client satisfaction.
• Implement industry best practices and standards, ensuring adherence to quality assurance measures and compliance requirements.
• Collaborate with cross-functional teams to identify areas for automation, innovation, and process enhancements.

• Collaborate closely with the sales and business development teams to support pre-sales activities, including support in proposal development, solution design, and estimation.
• Serve as the technical point of contact for the platforms that we deploy.
• Work closely with internal XIT stakeholders to drive alignment, prioritize go-to-market focus areas, and ensure successful delivery of services.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Engineering, Business or a related field; an MBA or relevant advanced degree.
• Proven experience (8+ years) in software development, PIM/MDM, or related fields, with a track record of successfully delivering complex projects.
• P&L management experience.
• Financial and strategic planning and experience.
• Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams to achieve project goals.
• Deep understanding of software development lifecycle methodologies (e.g., Agile, Waterfall) and experience in applying them to deliver projects.
• Excellent client-facing and interpersonal skills, with the ability to build and maintain strong relationships with clients at various levels.
• Strong analytical and problem-solving abilities, with a keen attention to detail and a focus on delivering quality results.
• Knowledge of PIM/MDM solutions and best practices.
• Knowledge of data warehouse and iPaaS solutions
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Proven ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.