CY, NL + 1 moreX-FLOW is a mobile game development company looking for a proactive Support Specialist to join their in-house support team for their flagship product, Happy Color. The successful candidate will answer user requests, work closely with developers and QA, and coordinate communication between teams.
Requirements
- English - C1 level
- 2+ years of experience in customer support in the gaming industry
- Experience with Zendesk and Jira
- Collaboration experience with Dev and QA teams, including escalation and follow-up communication skills
- Strong sense of responsibility, attention to detail, and ability to multitask effectively
Benefits
- Competitive salary and benefits package
- Flexible remote/office working options
- Opportunity to impact a global product with millions of active users
- A creative, dynamic environment with a talented and friendly team
- Professional growth and leadership opportunities
Netherlands
United Kingdom