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Worldwide TechServicesWT

Logistics Manager

Worldwide TechServices is a global IT services provider delivering infrastructure support, managed services, and professional solutions across 50+ countries with over 3,000 technicians.

Worldwide TechServices

Employee count: 1001-5000

United States only

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Responsibilities

  • Manage Logistics, Depot, Purchasing, and Facilities activities
  • Provide leadership and direction to Logistics, Depot, Purchasing, and Facilities personnel
  • Oversee the support to Field operations on parts returns, warehouse management, field stocking locations and 3rd party vendors
  • Communicate with vendors to address facilities maintenance concerns
  • Coordinate with building management on lease renewals and space adjustments aligned with business requirements
  • Manage weekly time card approvals process
  • Manage in-warranty and out of warranty parts purchasing for clients
  • Plan, organize, and execute logistics support activities
  • Establish depot work priorities in order to manage workload.
  • Participate in task force reviews and coordinate with management and other departments to identify business needs and areas of improvement
  • Assist in the preparation of weekly, monthly, and quarterly reviews to evaluate performance against client expectations and needs
  • Prepare operational and management reports and maintain records
  • Assist in recruitment, hiring, and training efforts
  • Assist with communication for logistics/depot proposals and plans to clients
  • Other duties may be assigned to meet business needs to ensure successful operation

Requirements

Education and Experience:

  • Typically requires a Bachelor’s degree or equivalent and 8+ years of relevant experience
  • Supervisory experience

Certifications and/or Qualifications:

  • General understanding of and familiarity with various legal documents, including service contracts, preferred
  • Knowledge of vendor management preferred

Skills:

  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Excellent interpersonal and negotiation skills
  • Ability to delegate tasks efficiently
  • Ability to oversee the planning, organization, development, and implementation of projects and services
  • Ability to maintain professionalism when interacting with vendors and clients

All your information will be kept confidential according to EEO guidelines.

Job Summary

The Logistics Manager oversees the relationships between clients and the infrastructure team to address logistics issues and provide effective solutions. This position manages logistical operati2ons, performing cost/benefit analysis and critical review of operations to ensure the most effective practices are being utilized.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Worldwide TechServices

Learn more about Worldwide TechServices and their company culture.

View company profile

Worldwide TechServices (WWTS) delivers comprehensive IT infrastructure and professional services to global technology providers, enterprises, and consumers. With a corporate heritage tracing back to 1951 and Wang Laboratories, the company has evolved into a worldwide service organization operating across more than 50 countries. Their global team of over 3,000 technicians completes more than 9,000 service calls daily, supporting over 3 million desktops, laptops, servers, printers, and network devices annually.

WWTS provides end-to-end technology solutions spanning field services, managed services, hardware-as-a-service, and IT integration centers. Their proprietary Worldwide Information Technology System (WWITS) enables superior service delivery through advanced technician tools, management systems, and global dashboards. The company maintains strategic partnerships with industry leaders including Dell, Microsoft, Cisco, VMware, Lenovo, and AT&T. From their Massachusetts headquarters, WWTS offers custom software development, staff augmentation, digital transformation services, and comprehensive lifecycle management for IT assets, ensuring seamless technology operations for clients worldwide.

Tech stack

Learn about the tools and technologies that Worldwide TechServices uses to build, market, and sell its products.

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Worldwide TechServices employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Worldwide TechServices.

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AD&D Insurance

Accidental Death and Dismemberment insurance coverage

Long-Term Disability

Long-term disability insurance protection for employees

Short-Term Disability

Short-term disability insurance coverage for eligible employees

Supplemental Life Insurance

Additional voluntary life insurance coverage options beyond basic term life

View Worldwide TechServices's employee benefits
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Worldwide TechServices

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