General Manager Trainee

At SONIC, we are looking for a General Manager for our Drive-In restaurants. The General Manager will be responsible for training and supporting employees to ensure food is delivered cleanly, safely, and efficiently, and that customers have an excellent experience.

Essential General Manager Duties

• Manages, trains, monitors, and coaches Crew/ Team members, Carhops, and Skating Carhops
• Directs and assigns drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance with the drive‑in employee handbook, policies, and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels; places orders for food, paper, and other supplies within cost control procedures
• Completes and maintains all drive‑in restaurant employment‑related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully resolves guest requests; reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports; develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Additional General Manager Requirements

• A high school diploma or equivalent is required. Advanced studies in business, restaurant management, or related fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
• Required to work a minimum 5‑day workweek with 4 closing shifts (or 4‑day workweek guaranteed) including irregular hours, nights, weekends, and holidays
• Knowledge of recruiting, interviewing, and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi‑task and successfully solve problems
• Problem‑solving, decision‑making, and conflict‑resolution skills
• Willingness to abide by the appearance, uniform, and hygiene standards at SONIC

Sonic and its independent franchise owners are Equal Opportunity Employers.