At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
The Implementation Manager is responsible for leading the implementation phase for new clients and complex client renewals, and for overseeing the implementation of all client renewals or changes, new products, or other regulatory or vendor changes impacting clients. This includes planning and coordinating both client and cross-functional operational teams to support all aspects of setup and implementation. The Implementation Manager will mitigate client risks and internal risks through comprehensive understanding of all downstream impacts. The Implementation Manager will partner with Sales and Client Management teams to facilitate operational procedures and implementation processes. This position is client facing and may require occasional travel.Required Job Qualifications:
3 – 5 years of experience in healthcare benefits and/or administration
College Degree or equivalent combination of education and experience
Excellent verbal and written communication skills
Strong leadership, organizational and interpersonal skills
Project experience with proven ability to lead multiple, highly visible projects simultaneously and meet deadlines
Experience facilitating internal and/or client meetings and presentations
Self-directed individual who works well with minimal supervision
Ability to work effectively with clients, brokers, vendors and differing levels of co-workers including Client Managers and all levels of staff
Ability to adapt in a dynamic work environment, learn quickly, solve problems, delegate assignments and make decisions with minimal supervision
Demonstrated ability to coordinate people and teams cross functionally to resolve complex issues within designated time frames.
Flexible; open to continued process improvement
Advanced experience with Microsoft Office suite including Excel and PowerPoint
Willingness to work a flexible schedule to accommodate business and occasional travel requirements.
Preferred Job Qualifications:
Bachelor’s degree
Self-Funded Insurance/Benefits and/or TPA experience
3 – 5 years client implementation experience in health insurance or TPA organization
Microsoft Project experience
Previous presentation experience
This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI
Sponsorship is not available
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$56,700.00 - $106,400.00Exact compensation may vary based on skills, experience, and location.